Terms of Service

Last updated: Januar 2025 | Effective: Upon acceptance

1. Acceptance of Terms

By accessing or using AgentGrid services provided by Nepomuk Software GmbH & Co. KG, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

AgentGrid is a visual workflow builder platform that enables businesses to create and deploy AI-powered customer interaction workflows. Our services include the AgentGrid platform, API access, and related tools and documentation.

3. User Accounts

To use our services, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not use our services to violate any applicable laws, infringe on intellectual property rights, or engage in harmful activities.

5. Payment Terms

If you subscribe to a paid plan, you agree to pay all applicable fees. Fees are non-refundable except as required by law or as explicitly stated in these Terms.

6. Intellectual Property

The AgentGrid platform, including all content, features, and functionality, is owned by Nepomuk Software GmbH & Co. KG and is protected by copyright, trademark, and other intellectual property laws.

7. Termination

We may terminate or suspend your account and access to our services at any time, with or without cause, with or without notice.

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied.

9. Limitation of Liability

To the maximum extent permitted by law, Nepomuk Software GmbH & Co. KG shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website.

12. Contact

If you have any questions about these Terms, please contact us at:

Nepomuk Software GmbH & Co. KG

Maria-Montessori-Allee 10

63457 Hanau, Germany

Email: info@nepomuksoftware.de