Connect people, processes, and systems with AI-powered products for every workflow.
View all productsDeploy autonomous AI agents that work for you 24/7.
Power self-service, boost productivity, and resolve issues faster.
Governance, management, and performance for AI across your entire company.
Train your agents on documents, FAQs, and websites.
Seamless handover to human agents when it matters.
Get insight into conversations, conversions, and satisfaction.
Connect WhatsApp, web widget, CRM, and your existing tools.
One agent, every channel: web, WhatsApp, email, and API.
GDPR-compliant, EU-hosted, with row-level security for your data.
Skills define what your agent can do — from booking to lead capture.
Discover solutions built to tackle the complex business challenges specific to your industry.
Learn moreBoost conversions with AI agents that advise and sell around the clock.
Automate customer requests securely and GDPR-compliant.
Speed up claims and advisory with intelligent agents.
Free up your team with automated scheduling and patient inquiries.
Bookings, travel info, and support in any language — without wait times.
Handle technical support and B2B requests reliably with AI agents.
Real-time shipment tracking and customer requests, automated.
Answer pricing and contract questions efficiently across all channels.
Qualify leads and answer property inquiries any time.
Take pressure off support with AI agents for plans and contracts.
Answer student and applicant inquiries with intelligent agents.
Handle citizen inquiries efficiently and securely with GDPR-compliant AI agents.
Finden Sie die Partner, die Sie brauchen, und entdecken Sie die Vorteile einer Partnerschaft mit Agenivo.
Mehr erfahrenWenden Sie sich an einen Agenivo-Partner, um Ihre Geschäftsziele zu erreichen.
Werden Sie Teil unseres Partner-Ökosystems. Wählen Sie das Partnerprogramm, das am besten zu Ihrer Expertise passt.
Lernen Sie die Agenivo-Partner kennen, die unsere Kunden mit führender Innovation und Wertschöpfung unterstützen.
Finden Sie alle Aufgaben, Warnungen und Informationen, die Sie benötigen, an einem zentralen Ort.
Entdecken Sie innovative Apps, die die Agenivo-Plattform erweitern und ergänzen.
Greifen Sie auf Ihre Instanzen zu, verwalten Sie Aufgaben und erkunden Sie Selfservice-Hilfeoptionen – alles an einem Ort.
Registrieren Sie sich für die Academy vom 5. bis 7. Mai und erleben Sie, wie KI für Sie arbeiten kann.
Jetzt registrierenEntdecken Sie die Highlights des Programms und tauchen Sie drei Tage lang in das Thema KI ein.
Wählen Sie aus mehr als 200 Vorträgen, praktischen Übungen und KI-Demos aus.
Lernen Sie die Agenivo-Partner kennen, die Herausforderungen in echte Ergebnisse verwandeln.
Machen Sie am Partnertag den nächsten Schritt und holen Sie das Maximum aus dem Event heraus.
Finden Sie den Konferenzpass, der zu Ihnen passt.
Finden Sie Antworten auf alle Ihre Fragen zur Academy.
Von der Wissensbasis bis zum Live-Betrieb — der Fahrplan für nachhaltige Service-Automatisierung.
Mehr erfahrenMehr qualifizierte Leads, kürzere Reaktionszeiten und konsistente Kommunikation über alle Kanäle.
Mehr erfahren12 Wochen Implementierung, ROI nach 4 Monaten – die komplette Geschichte als Case Study.
Jetzt lesenBenchmarks, Auswahlkriterien und Best Practices auf 28 Seiten – kostenlos zum Download.
Jetzt lesenCustos checks every request, every answer and every data trail against your policies – in real time. Your next audit is already prepared today: audit-proof, traceable, inside the EU tenant.
Custos shortens audit prep, closes compliance gaps and makes every AI call traceable. No marketing figures – median values from real rollouts in the last twelve months.
audit preparation time
Comparison Q before / after Custos rollout, median across 6 pilot customers
live policy coverage
Every request is checked against your active policies – no sampling mode
to full incident lineage
From trigger to complete lineage answer, median
frameworks covered
GDPR, EU AI Act, ISO 27001, NIS-2, SOC 2, TOM, DPA, BSI Grundschutz
Values based on pilot customers in insurance, energy and industrial (DACH, 250–4 000 employees).
Every AI rollout creates new liabilities. Custos makes them visible before they become an incident – and ships the evidence with the alert.
EU AI Act, GDPR, NIS-2, vertical specifics – without structured coverage it stays unclear which duties apply and who is liable.
Which training and context data fed which model? Who approved it? Without lineage there is no defence in an audit.
Teams try ChatGPT, Copilot & Co. without sign-off. Sensitive data leaves the company unseen – with no audit trail.
If everyone can see every tenant's data, the multi-tenant promise is worthless – including liability towards end customers.
Custos maps the most important DACH-relevant AI and data protection duties – with coverage matrix, evidence templates and sub-processor tracking, one click away.
Articles 5, 6, 17, 25, 28 and 30 are wired into Custos as control points. Every request runs through PII filter, legal basis and data lineage – DPA and TOM on demand.
Risk classification per use case, model cards and disclosure duties under Annex III. Custos classifies automatically and blocks prohibited use cases – not at quarterly review.
Asset inventory, access control, incident response and supply-chain audit are wired into Custos. One click produces the Statement of Applicability with evidence per control.
NIS-2 reporting duties, BSI Grundschutz modules APP.4 / OPS.1 / CON.3 and the supply-chain requirements are unified in one workflow – audit-proof logged.
Also covered: SOC 2 Type II, TOM (BfDI standard), DPA under GDPR Art. 28 – evidence documents inside your EU tenancy.
Instead of monthly reports, board, CISO and DPO see what is running – and what needs attention – in a single view.
Sample audit flow of a flagged event. From trigger to closure – time and ownership visible per stage.
Anomaly detector triggers
Model drift exceeds 4-σ threshold · source: route.metric
High-risk use case confirmed
Custos classifies under AI Act Annex III · level 2
CISO + DPO notified
Slack + email · ETA status: in handling
Auto-routing to fallback
Model paused · 100% of requests on safe fallback
Audit report generated + approved
PDF + JSON lineage · hash sealed for audit
Three perspectives from the audit committee – each a different lens on the governance layer. Click through to the one driving the decision in your house.
We measure security in MTTR, not in PDFs. Custos delivers the stream a modern SOC expects – lineage per call, auto-containment and cleanly sealed audit trails.
Before Custos, every AI incident meant two days of detective work. Today the dashboard shows me in under ten minutes who asked what and why – lineage included.
Model drift, unusual request volume and policy violations are detected and classified in seconds.
Suspicious models are paused, traffic is routed to fallback – without anyone going to the office at night.
Write-once-read-many logs with cryptographic hashes. Tampering is detected immediately – including insider attempts.
Native connectors for Splunk, Elastic and Sentinel. Your existing SOC gets Custos events with no wrapper code.
Row-level security with hard limits, not soft suggestions. Cross-tenant access is technically impossible.
Full lineage as JSON or PDF – signed, timestamped and ready for court-grade forensic review.
No – Custos provides the tools a DPO needs: audit trail, DPA templates, lineage, breach reports. The DPO stays accountable. Custos makes their work traceable and audit-ready.
We will check together which compliance duties apply at your place – and which Custos covers right away. Honest, no compliance theatre.
