YourknowledgebecomesAIthatworksforyou.
See in under 2 minutes how employee knowledge becomes your best service agent.
Yourknowledgebecomesthebest service agent
Your employees provide the knowledge. AI works with it – around the clock, on every channel.
Industries & Use Cases
AI relief for every industry
Whether trading company, manufacturer, or workshop – AgentGrid relieves your team and delights your customers.
Trading Companies & E-Commerce
Order status, returns, and product advice – your AI takes over so your team can focus on key accounts.
- Automated order status & tracking
- Returns without email back-and-forth
- Product recommendations around the clock
- Sales team relief
Manufacturers & Production
Technical inquiries, spare part orders, and documentation – the AI uses your technicians' knowledge.
- Technical datasheets instantly available
- Spare part requests handled automatically
- Maintenance intervals communicated automatically
- Reachable outside office hours
Emergency Services & Drain Cleaning
24/7 availability for emergencies – the AI qualifies inquiries and coordinates dispatches, even at night.
- Immediate emergency qualification
- Automatic dispatch coordination
- Location & availability check
- Reachable around the clock – weekends included
Service Providers & Practices
Appointment scheduling, inquiries, and info – your AI keeps things running even when the team is busy.
- Online appointment scheduling 24/7
- Frequent questions answered automatically
- Front desk relief
- Reachable outside office hours
And many more industries!
Why your team deserves relief
with manual handling
68% of inquiries are routine – your employees deserve better
Answering the same questions over and over drains motivation. Your team wants to focus on what truly matters – not on repetition.
Chatbots without real knowledge
Traditional chatbots frustrate: rigid scripts, wrong answers, zero empathy. Without your employees' knowledge, answers stay superficial.
After hours? Nobody there.
Customers ask questions at 10 PM and on weekends too. Without availability outside business hours, valuable inquiries are lost.
Cost per customer inquiry
with manual handling
Source: McKinsey Customer Service Report 2024
The Solution: AI that works for your company
Was AgentGrid anders macht
Employees provide the knowledge. AI handles the rest – everything automated, everyone relieved.
Employees share knowledge – AI makes it available
Price lists, FAQs, processes: your team feeds the AI with their knowledge. The result? Answers as if from your best employee.
Empathy that comes from your team
Your team knows how to talk to customers. AI learns that tone and detects frustration – so it escalates in time.
On duty even after hours
10 PM, Sunday, holiday – your AI answers customer inquiries on all channels when your team has long clocked out.
In 4 Schritten zum
intelligenten Agent
From data source to action – all connected.
Schritt
Feed employee knowledge
Your team uploads documents, FAQs, and websites – in about 1 minute the AI is ready to go.
ROI Calculator
Calculate Your Savings
See how AgentGrid can reduce your support costs
Your Data
Customer Testimonials
What our customers say
Real results from real companies
“Our employees are finally relieved. The AI handles the routine, the team focuses on the cases that really matter.”
“Since using AgentGrid, we barely get complaints about long wait times. We're now reachable even on weekends.”
“Setup took less than 5 minutes. We had a working AI assistant on our website the same day.”
“AgentGrid reduced our support costs by 60%. Setup was done in one hour.”
“Finally an AI solution that truly understands our products. Customer satisfaction has measurably increased.”
“We now answer 80% of inquiries automatically – without quality loss. The team can focus on complex cases.”
“Our employees are finally relieved. The AI handles the routine, the team focuses on the cases that really matter.”
“Since using AgentGrid, we barely get complaints about long wait times. We're now reachable even on weekends.”
“Setup took less than 5 minutes. We had a working AI assistant on our website the same day.”
“AgentGrid reduced our support costs by 60%. Setup was done in one hour.”
“Finally an AI solution that truly understands our products. Customer satisfaction has measurably increased.”
“We now answer 80% of inquiries automatically – without quality loss. The team can focus on complex cases.”
Transparent. Fair. Scalable.
We offer flexible pricing models for individual requirements. From small teams to large organizations. All plans are transparent and fair.
Individuell
Für Creator & Coaches
1 Agent
Dein persönlicher KI-Assistent
100€/Jahr · jährliche Abrechnung
Spezialisierungen
Business
Für Unternehmen
5 Agents
Für Teams & Abteilungen
100€/Jahr · jährliche Abrechnung
Branchen-Templates
Erweiterungsmodule
Erweitere deinen Plan mit individuellen Modulen
Advanced Analytics
Dashboards, Sentiment-Analyse, Conversion-Tracking und CSV-Export.
+12 €/Mo
Integrations Pack
WhatsApp, Telegram, Slack, Zapier und CRM-Konnektoren.
+12 €/Mo
Live Chat & Escalation
Nahtlose Übergabe an menschliche Agenten mit Warteschlange und Routing.
+28 €/Mo
Voice & Telefonie
Spracheingabe, Text-to-Speech und Telefon-Integration.
+36 €/Mo
Mobile App
Native iOS & Android App für Agenten — Konversationen unterwegs mit Push-Benachrichtigungen.
+16 €/Mo
Bundle-Rabatt: Bis zu 25 % Rabatt bei mehreren Modulen
This offer is exclusively for business customers.
All prices are exclusive of VAT.
Frequently Asked Questions
Kontakt aufnehmenA classic chatbot only responds to individual messages. An AgentGrid workflow, however, guides customers through a complete journey – with multiple steps, branches, and integrations. You visually define which data is collected, when decisions are made, and how external systems are connected. This way, you automate entire processes, not just single answers.
AgentGrid offers 6 step types: PROMPT (AI responses), COLLECT_DATA (structured data collection), DECISION (branches with 6 condition types), LEAD_FORM (contact forms), ESCALATE (forwarding to experts), and API_CALL (external system integration). Combine these building blocks via drag & drop to create arbitrarily complex customer journeys.
Yes, with the API_CALL step type you can integrate any external service – CRM systems, calendar bookings, webhook calls, or your own backend services. Responses are directly incorporated into your workflow and can be used for decisions or responses.
With the ESCALATE step and our 6 condition types (intent, sentiment, keywords, field values, AI decision, always), you precisely define when an inquiry is forwarded to your team. You determine the escalation channels (email, ticket system, live chat) and what information is passed along. This way, you don't lose important inquiries while routine is handled automatically.
No. The visual drag & drop editor is designed for business users. You drag steps onto the canvas, connect them with lines, and configure them through simple forms. For advanced integrations, we offer a REST API – but for 90% of use cases, the visual editor is completely sufficient.
All servers are located in Germany. We use SSL encryption and process data according to GDPR standards. Your documents and workflow data can be deleted at any time. We don't share any data with third parties. Note: For LLM providers (Large Language Models), we cannot guarantee the location of data processing.
Ready to relieve your team?
Your employees provide the knowledge – AI handles the rest. Ready in about 1 minute. Lifetime free updates.