Modular architecture
No monoliths, no forced sequence. Activate only the modules your use case demands — add more later, without migration.
- Versioned APIs (v1, v2)
- Backwards compatible ≥ 24 months
- Feature flags per tenant
Products
Connect people, processes, and systems with AI-powered products for every workflow.
View all productsFeatured products
AI Agents
Deploy autonomous AI agents that work for you 24/7.
Customer Service Management
Power self-service, boost productivity, and resolve issues faster.
Agenivo AI Control
Governance, management, and performance for AI across your entire company.
Knowledge Base
Train your agents on documents, FAQs, and websites.
Live Chat & Escalation
Seamless handover to human agents when it matters.
Analytics & Reporting
Get insight into conversations, conversions, and satisfaction.
Integrations
Connect WhatsApp, web widget, CRM, and your existing tools.
Multi-Channel Widget
One agent, every channel: web, WhatsApp, email, and API.
Security & Compliance
GDPR-compliant, EU-hosted, with row-level security for your data.
Skill Framework
Skills define what your agent can do — from booking to lead capture.
Industries
Discover solutions built to tackle the complex business challenges specific to your industry.
Learn moreE-Commerce & Retail
Boost conversions with AI agents that advise and sell around the clock.
Financial Services
Automate customer requests securely and GDPR-compliant.
Insurance
Speed up claims and advisory with intelligent agents.
Healthcare
Free up your team with automated scheduling and patient inquiries.
Travel & Hospitality
Bookings, travel info, and support in any language — without wait times.
Manufacturing
Handle technical support and B2B requests reliably with AI agents.
Logistics & Transport
Real-time shipment tracking and customer requests, automated.
Energy & Utilities
Answer pricing and contract questions efficiently across all channels.
Real Estate
Qualify leads and answer property inquiries any time.
Telecommunications
Take pressure off support with AI agents for plans and contracts.
Education & Academia
Answer student and applicant inquiries with intelligent agents.
Public Sector
Handle citizen inquiries efficiently and securely with GDPR-compliant AI agents.
Partner
Finden Sie die Partner, die Sie brauchen, und entdecken Sie die Vorteile einer Partnerschaft mit Agenivo.
Mehr erfahrenPartner finden
Wenden Sie sich an einen Agenivo-Partner, um Ihre Geschäftsziele zu erreichen.
Partner werden
Werden Sie Teil unseres Partner-Ökosystems. Wählen Sie das Partnerprogramm, das am besten zu Ihrer Expertise passt.
Partnerauszeichnungen
Lernen Sie die Agenivo-Partner kennen, die unsere Kunden mit führender Innovation und Wertschöpfung unterstützen.
Partner-Portal
Finden Sie alle Aufgaben, Warnungen und Informationen, die Sie benötigen, an einem zentralen Ort.
Partneranwendungen
Entdecken Sie innovative Apps, die die Agenivo-Plattform erweitern und ergänzen.
Kundensupport
Greifen Sie auf Ihre Instanzen zu, verwalten Sie Aufgaben und erkunden Sie Selfservice-Hilfeoptionen – alles an einem Ort.
Agenivo Academy 2026
Registrieren Sie sich für die Academy vom 5. bis 7. Mai und erleben Sie, wie KI für Sie arbeiten kann.
Jetzt registrierenEvent-Highlights
Entdecken Sie die Highlights des Programms und tauchen Sie drei Tage lang in das Thema KI ein.
Vorträge & Sessions
Wählen Sie aus mehr als 200 Vorträgen, praktischen Übungen und KI-Demos aus.
Sponsoren
Lernen Sie die Agenivo-Partner kennen, die Herausforderungen in echte Ergebnisse verwandeln.
Partner
Machen Sie am Partnertag den nächsten Schritt und holen Sie das Maximum aus dem Event heraus.
Preisgestaltung
Finden Sie den Konferenzpass, der zu Ihnen passt.
Häufig gestellte Fragen
Finden Sie Antworten auf alle Ihre Fragen zur Academy.
Empfohlen
Lösungen, die heute Wirkung zeigen
Use Case
Kundensupport in 12 Wochen automatisieren
Von der Wissensbasis bis zum Live-Betrieb — der Fahrplan für nachhaltige Service-Automatisierung.
Mehr erfahrenFür Teams
Sales & Marketing mit KI-Agenten beschleunigen
Mehr qualifizierte Leads, kürzere Reaktionszeiten und konsistente Kommunikation über alle Kanäle.
Mehr erfahrenEmpfohlen
Frisch aus dem Maschinenraum
Case Study
Wie ein Mittelständler 67 % seiner Service-Tickets automatisierte
12 Wochen Implementierung, ROI nach 4 Monaten – die komplette Geschichte als Case Study.
Jetzt lesenWhitepaper
KI-Agenten im DACH-Mittelstand: Der Praxisleitfaden 2026
Benchmarks, Auswahlkriterien und Best Practices auf 28 Seiten – kostenlos zum Download.
Jetzt lesenPlatform · v2026.1Live in DACH rollouts
The platform that grows
with your architecture
A modular enterprise platform for AI agents – with single sign-on, webhooks, observability and audit logs on every layer. No black box. No migration. You compose what you need.
- 99.95%
- SLA uptime
- < 180 ms
- P95 latency EU-DE
- 6 layers
- independently deployable
Six building blocks
Pick what you need — the rest stays invisible
Every module independently deployable. Every layer versioned. You extend your architecture instead of replacing it.
SSO & SCIM provisioning
Hook into your IdP in an hour. Lifecycle events automated — from onboarding to offboarding.
- SAML 2.0 · OIDC · OAuth2
- SCIM 2.0 for users & groups
- Just-in-time provisioning
Integrations without glue code
Salesforce, HubSpot, ServiceNow, SAP, Microsoft Dynamics — 120+ curated connectors with OAuth2 and field-level data mapping.
- 120+ prebuilt connectors
- Custom connector SDK
- Bi-directional sync profiles
Events, webhooks & streaming
React to every conversation in real time. At-least-once delivery with retry, dead-letter queue and HMAC signing.
- HMAC-signed webhooks
- Kafka & NATS sinks
- Replay from event store
Observability from day one
OpenTelemetry-native tracing, structured logs and prebuilt Grafana dashboards. Pluggable: route everything into your Datadog, Splunk or Loki.
- OpenTelemetry standards
- Distributed tracing
- Custom sink API
Compliance is a layer
WORM audit logs, PII redaction, model cards and EU AI Act classification are part of the platform — not a pricing tier.
- ISO 27001 · SOC 2 · GDPR
- WORM audit retention
- EU AI Act classification
SalesforceCRM & sales
HubSpotCRM & sales
Microsoft DynamicsCRM & sales
PipedriveCRM & sales
ZendeskTicketing & support
ServiceNowTicketing & support
FreshdeskTicketing & support
Jira ServiceTicketing & support
WhatsApp BusinessChannels & messaging
Microsoft TeamsChannels & messaging
SlackChannels & messaging
Twilio VoiceChannels & messaging
SharePointData & knowledge
ConfluenceData & knowledge
NotionData & knowledge
SnowflakeData & knowledge
OktaIdentity & SSO
Microsoft EntraIdentity & SSO
Auth0Identity & SSO
KeycloakIdentity & SSO
GitHub ActionsDeveloper tools
GitLab CIDeveloper tools
DatadogDeveloper tools
GrafanaDeveloper tools
Custom Connector
Missing a connector? Our platform engineers build it in ≤ 3 days — contractually.
Developer surface
One API. Four SDKs. Zero surprises.
OpenAPI 3.1, semantically versioned, with deterministic idempotency keys. Write code today that still runs in two years.
create_conversation.shbash
curl -X POST https://api.agenivo.eu/v1/conversations \
-H "Authorization: Bearer $AGENIVO_KEY" \
-H "Idempotency-Key: $(uuidgen)" \
-H "Content-Type: application/json" \
-d '{
"agent_id": "agt_acme_support",
"channel": "widget",
"context": {
"customer_id": "cus_8472",
"locale": "en-GB"
}
}'
# → 201 Created · 142 ms · region: eu-central-1// hinweis Open a conversation — idempotent, signed, fully auditable.
Security posture
When your audit asks, we already have the answer ready
Certificates, pentests and SLAs are not a sales argument — they are the foundation our platform even stands on.
Verified
ISO/IEC 27001:2022
Re-certified 2026 · TÜVInformation security management system audited against the current standard — including risk treatment plan.
Verified
SOC 2 Type II
12-month report · yearlySecurity, availability, confidentiality. Report available on request under NDA.
Verified
GDPR & EU AI Act
DPA under Art. 28 · TOM docData processing agreement, sub-processor list, TOM document — ready to sign before pilot kick-off.
Verified
Penetration tests
Quarterly · CRESTBlack-box and grey-box tests by an external CREST team. Executive summary available on request.
Verified
SLA 99.95%
with service creditsContractual uptime per region — including monthly service credits if missed.
Verified
Data residency EU-DE
Frankfurt · zero US transferHosting and backups exclusively in the EU. No sub-processors outside the EU without your approval.
Trust Center with live status, DPA generator and sub-processor list available on request.
Trust Center
Q&A · Architektur-Review01 → 06Yes. The platform runs managed in our EU tenancy, optionally also inside your own Kubernetes (OpenShift, Rancher, EKS). We ship Helm charts with an air-gap profile for on-premise. Sovereign-cloud deployments on STACKIT, Open Telekom Cloud and IONOS are referenced.
Architecture briefing
60 minutes with our platform lead
We walk through your stack, map integration points and show how the platform fits in — not on top. With an architecture diagram you get to keep.